Thank you for visiting and shopping at Ashleybert.com. Below are the terms and conditions that make up our Shipping Policy.
Processing Time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 business day after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow extra transit days for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone.
Shipping Time:
We deliver your goods by commercial courier.
- After processing, your order will be shipped. Delivery is typically completed within 10-15 business days.
- An email containing your tracking number will be sent to you, allowing you to monitor the status of your package.
Shipping Fees and Delivery Estimates:
We ship to Australia, Canada, the United States, and the rest of the world.
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Standard Delivery – (Condition: $0.00 to $59.99) (Cost: $5.99)
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Free Shipping – (Condition: Payment of $60 or more)
Occasional delays in delivery may occur.
Shipping Confirmation & Order Tracking:
You will receive a shipping confirmation email once your order has been shipped, which will include your tracking number(s). The tracking number will be active within 24 hours.
To track your order, you can contact us at service@ashleybert.com
Damages:
Ashleybert is not responsible for products damaged or lost during shipping. If you receive your order damaged, please contact the carrier to file a claim.
Keep all packaging materials and damaged products before filing a claim.
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help!
Customer Support Contact
Email: service@ashleybert.com
Phone: +1 717-835-9341
Business Address
1006 E Taft St
Pearsall, TX 78061
United States
Customer Support Hours
Monday to Friday
9:00 AM – 6:00 PM (U.S. Central Time)